With years of extensive finance and credit experience, it's no wonder Melissa's customers experience an average deletion rate of over 70%. Melissa has spent over 20 years in the banking, finance and mortgage arena. Melissa attended college at Stephen F. Austin and Texas Tech University. Early on in her career she served as an executive assistant where she learned the fundamentals and core values of business. Melissa spent time as a loan originator, processor and closer with Wells Fargo Mortgage where she gained a wealth of knowledge regarding credit, mortgage approvals, credit conditions and other credit and mortgage details. She spent time working for a leading home seller as the office manager and quickly worked her way up to operations manager where she furthered her knowledge of fha loan closing, documents and dealing with mortgage companies, customers, title companies and funding sources.
She is the proud mother of twin daughters Alexis and Alleah and son Brody. Melissa is the daughter of a retired school teacher and grew up in Troup, Texas located about 2 hours east of Dallas in the piney woods of east Texas. Her strong Christian beliefs and credit, mortgage and banking knowledge have made her a key player in the industry.
As the Director of Finance, Melissa is responsible for all financial decisions for the company, including profit and loss statements and financials. She also oversees processing, billing and all administrative duties as well as working closely with employee relations.